Northwest Bank Offers Tips for Online Banking Customers to Remain Vigilant Amid Increasingly Sophisticated Spoofing Attempts
To help online banking users protect against spoofing, which is the act of disguising a communication, such as a call or text, from an unknown source as being from a known, trusted source like a financial institution, Northwest Bank has compiled a list of best practices for protection and remediation.
“Complaints of suspected internet crime increased by seven percent in 2021 compared with the previous year in addition to an increase in reported losses of money to various online scams,” said Lance Spencer, chief information security officer, Northwest Bank. “With cybercriminals becoming increasingly sophisticated, it’s important that all online banking customers remain vigilant.”
Northwest provides the following information and recommendations:
Additionally, for those who become a victim of identity theft, Northwest recommends the following next steps:
“At Northwest, security is our number one priority, and we provide our customers with security tips and alerts through email, from our local offices and northwest.bank/security-center,” added Spencer. “We encourage our customers to contact any of our offices or call 1-877-672-5678 if they have questions or concerns about fraud.”
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