Bloomington Chamber of Commerce
  • Business Directory
  • Membership
    • Join Today!
    • Benefits of Membership >
      • Business Resources
      • Cost Saving Programs
      • Co-Work Space & Conference Room
      • Diversity, Equity and Inclusion Training
      • Marketing
      • Networking >
        • Business After Hours
      • Ribbon Cuttings and Milestones
    • Levels of Membership
    • Member Login
    • Member Materials
    • Ambassadors >
      • Welcome Committee
      • Ambassador Toolkit
  • News & Events
    • Chamber News >
      • Sign Up For News
    • Member News
    • Chamber Events Calendar
    • Signature Events
    • Sponsorship
    • Photo Gallery
  • Advocacy
    • Advocacy Matters Updates >
      • Sign Up for Advocacy News
    • Local Government Advisory Boards
    • Elected Officials Directory
    • Transparency in Government
    • State Legislative Process
    • 2023 Municipal Election >
      • Mayoral Candidates 2023
      • City Council Candidates 2023
    • 2023 Local Public Policy
    • 2023 State-Federal Advocacy
    • Resources >
      • Civic Engagement
      • Gender Wage Gap
      • Housing
      • Taxes
      • Transportation
  • Community
    • #BTownChamberEats
    • Black-Owned Business Affinity Group >
      • Black History Month 2023
    • Bloomington Women in Leadership >
      • BWIL Steering Committee
    • Job Board
    • The Success School >
      • How To Get Involved >
        • 2023 Educator of the Year Nominations
        • 2022 Educator of the Year Awards
      • Programs >
        • Request Programming
      • About Us
      • Success School FAQs
      • Contact The Success School
    • Young Professionals >
      • YPB Steering Committee
      • Ten Under 40
      • YPB Events
      • YPB Pics
    • Community Calendar
  • About Us
    • Our Team
    • Board of Directors
    • History
    • Chamber App
    • Contact

Northwest Bank Offers Tips for Online Banking Customers to Remain Vigilant Amid Increasingly Sophisticated Spoofing Attempts

4/5/2022

0 Comments

 
PictureLance Spencer
​To help online banking users protect against spoofing, which is the act of disguising a communication, such as a call or text, from an unknown source as being from a known, trusted source like a financial institution, Northwest Bank has compiled a list of best practices for protection and remediation.

“Complaints of suspected internet crime increased by seven percent in 2021 compared with the previous year in addition to an increase in reported losses of money to various online scams,” said Lance Spencer, chief information security officer, Northwest Bank. “With cybercriminals becoming increasingly sophisticated, it’s important that all online banking customers remain vigilant.”  ​

Northwest provides the following information and recommendations:
  • If you did not initiate contact with your bank and are contacted by an individual claiming to be from your bank, ignore the text or email, or disconnect the call. Then, call your bank immediately using a phone number from a known source, like online banking or your statement.
  • Never send personal information over instant messaging, text or email. Requests for personal information over the phone are almost always a scam.
  • Banks will never contact you and ask you to provide a code sent by text message or email to access your account. Text verification codes should only be initiated by you, the customer, and entered by you through channels like online banking.
  • Routinely check online banking to be sure there haven’t been any unauthorized logins. If you’ve identified unauthorized logins, update your user ID and password immediately and review your transaction activity, reporting anything suspicious to your financial institution.
  • Don’t use the same user ID and password to access different websites.
  • Don’t use your email address as your online banking user ID, and routinely change your online banking user ID and password.

Additionally, for those who become a victim of identity theft, Northwest recommends the following next steps:
  • Visit or call your financial institution immediately.
  • File an identity theft complaint with the Federal Trade Commission online at www.consumer.ftc.gov or call 1-877-IDTHEFT (438-4338).
  • Contact the three major credit bureaus to place a fraud alert on your credit report--
    • Equifax: 1-800-525-6285
    • Experian: 1-888-397-3742
    • TransUnion: 1-800-680-7289
  • File a police report, which is important to protect yourself if an ID thief starts using your information to commit crimes.

​“At Northwest, security is our number one priority, and we provide our customers with security tips and alerts through email, from our local offices and northwest.bank/security-center,” added Spencer. “We encourage our customers to contact any of our offices or call 1-877-672-5678 if they have questions or concerns about fraud.”
0 Comments



Leave a Reply.

    Share your news with us!

    Submit your news to the Chamber by the 12th or 28th of each month to be included in the bi-weekly Membership Matters emails.

    Submit Member News

    Archives

    February 2023
    January 2023
    December 2022
    November 2022
    October 2022
    September 2022
    August 2022
    July 2022
    June 2022
    May 2022
    April 2022
    March 2022
    February 2022
    January 2022
    December 2021
    November 2021
    October 2021
    September 2021
    August 2021
    July 2021
    June 2021
    May 2021
    April 2021
    March 2021
    February 2021
    January 2021
    December 2020
    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020

    RSS Feed

The Greater Bloomington Chamber of Commerce.  All Rights Reserved.
421 W 6th Street, Suite A  |  Bloomington, IN 47404
Phone: (812)336-6381 | info@chamberbloomington.org | sitemap
Office Hours:
Monday-Thursday: 9:00am - 5:00pm
Friday: 9:00am-3:00pm

There is a no refund policy for events.  If you need to reassign your ticket to another person we will be happy to update our attendance list. Thank you.
Picture
  • Business Directory
  • Membership
    • Join Today!
    • Benefits of Membership >
      • Business Resources
      • Cost Saving Programs
      • Co-Work Space & Conference Room
      • Diversity, Equity and Inclusion Training
      • Marketing
      • Networking >
        • Business After Hours
      • Ribbon Cuttings and Milestones
    • Levels of Membership
    • Member Login
    • Member Materials
    • Ambassadors >
      • Welcome Committee
      • Ambassador Toolkit
  • News & Events
    • Chamber News >
      • Sign Up For News
    • Member News
    • Chamber Events Calendar
    • Signature Events
    • Sponsorship
    • Photo Gallery
  • Advocacy
    • Advocacy Matters Updates >
      • Sign Up for Advocacy News
    • Local Government Advisory Boards
    • Elected Officials Directory
    • Transparency in Government
    • State Legislative Process
    • 2023 Municipal Election >
      • Mayoral Candidates 2023
      • City Council Candidates 2023
    • 2023 Local Public Policy
    • 2023 State-Federal Advocacy
    • Resources >
      • Civic Engagement
      • Gender Wage Gap
      • Housing
      • Taxes
      • Transportation
  • Community
    • #BTownChamberEats
    • Black-Owned Business Affinity Group >
      • Black History Month 2023
    • Bloomington Women in Leadership >
      • BWIL Steering Committee
    • Job Board
    • The Success School >
      • How To Get Involved >
        • 2023 Educator of the Year Nominations
        • 2022 Educator of the Year Awards
      • Programs >
        • Request Programming
      • About Us
      • Success School FAQs
      • Contact The Success School
    • Young Professionals >
      • YPB Steering Committee
      • Ten Under 40
      • YPB Events
      • YPB Pics
    • Community Calendar
  • About Us
    • Our Team
    • Board of Directors
    • History
    • Chamber App
    • Contact