Most Companies Unable to Focus on "IT" Disaster Protection: Matrix Integration Helps Enterprise-Level Corporations Move Past “Putting Out Fires” to Implement Comprehensive, Long-Term IT Strategies
Although all companies want their IT to run smoothly, this goal continues to become more difficult for most enterprises as they struggle to keep up with day-to-day IT operations, according to the expert engineers at Matrix Integration, a strategic IT infrastructure partner for more than 1,000 businesses and schools in the Midwest and beyond. The 2022 Data Protection Trends Report from Matrix Partner Veeam confirms that 90 percent of organizations have an “availability gap” between what business units expect from IT after a data breach, loss or breakdown, and how quickly IT can return the company to productivity.
Tim Pritchett, engineer operations manager at Matrix, is also a former CTO who has seen this situation play out often in his previous organization as well as in current clients.
“We always get calls for emergency situations, like when a system goes down and the company realizes data hasn’t been backed up for three months,” said Pritchett. “It’s like getting a call to put out a fire, when some proactive maintenance would have prevented the fire in the first place.”
Pritchett oversees a team of highly skilled engineers at Matrix Integration who are seasoned experts when it comes to assessing and evaluating a client’s needs. They understand that there’s rarely time for an IT staff of large, enterprise organizations to focus on long-term projects.
“When I was a CTO I had three categories of projects I was trying to complete – ‘now,’ ‘soon,’ and ‘someday,’” said Pritchett. “I would never get to that ‘someday’ list, and those were some of the most critical tasks, including making sure my system was efficient, hardening it against cyber threats, and ensuring data could be recovered quickly if needed. Now, as an IT solutions and managed services provider, I can help clients take on those proactive projects they never seem to have time for.”
Near Disasters and Getting Proactive about IT
To help companies get to their “someday” list, Matrix Integration developed a Proactive Services Agreement, a step-by-step approach to enhance an organization’s IT infrastructure. The first phase is an engineer evaluation and assessment, followed by an immediate fix of anything that can improve operations immediately. In the past, some of these findings (and fixes) have included:
Each agreement is customized to the organization and provides as much or little support as companies need. For more information on Matrix Integration or trends in enterprise-level IT, visit matrixintegration.com.
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