Matrix Integration “MiAssurance” Saves Companies $20,000 to $100,000 Annually

At a time when many businesses are having to reallocate their budgets to stay afloat, Matrix Integration, an IT solutions provider for more than 1,000 businesses and schools in Indiana, Kentucky and beyond, has developed MiAssurance. Essentially, MiAssurance provides businesses with an entire IT department at their fingertips at a fraction of the cost of hiring their own.

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​“IT operations can be really complex, and many of the businesses we work with would rather focus their efforts elsewhere,” said Reggie Gresham, vice president of sales and marketing for Matrix Integration. “They want a way to shift that responsibility, but they also need a partner they can trust to make the right strategic decisions while also being on-call for any tech emergencies. That’s why we developed MiAssurance.”

MiAssurance is a customized, monthly service plan that starts at a minimum monthly rate. Depending on the size of the company and its technology needs, the custom contract can save businesses anywhere between $20,000 and $100,000 in annual IT labor costs.

MiAssurance plans provide a single source for some or all of the following:

• Help Desk
• Network Monitoring
• Workstation Management
• Software/Firmware Updates
• License Management
• Back-up Verification/Testing
• Vendor Management
• Remote Engineering/Remediation Services
• Progress Reports and Business Planning

What Customers are Saying
Currently, more than 45 customers are covered by a Matrix Integration MiAssurance plan. One client, who runs a healthcare practice in Kentucky and Indiana, reduced IT costs by nearly 25 percent in its first year.

“We don’t have to worry about the state of our technology anymore,” says Dr. Roddy McDowell of Pediatric HeartCare Partners. “With MiAssurance, we don’t have to worry about technology issues or interruptions. Matrix Integration proactively handles all of our issues, at a lower cost than we were paying to another provider. Now we can expand our business and focus more on patients.”

For more information on MiAssurance and how Matrix Integration develops custom service plans for existing and perspective clients, people can contact Reggie Gresham at rgresham@matrixintegration.com or 512-242-5309.

About Matrix Integration
Matrix Integration is a trusted information technology solutions provider that has been in business for 40 years. Winner of the 2019 Indiana Economic Development Center Small Business Impact Award, and the 2018 Indiana Women’s Business Enterprise of the Year, Matrix Integration continues to be recognized on numerous industry lists including Diversity Business Top Business, CRN Solution Provider 500, CRN Managed Service Provider Elite 150, CRN Women of the Channel, and CRN Tech Elite 250. Strategic partners include Hewlett Packard Enterprise, Aruba, Microsoft, Cisco Systems, Meraki, VMware, and Veeam. With multiple locations in Indiana and Kentucky, Matrix Integration works closely with businesses and institutions to provide professional services, networking, data center, collaboration, computing, and security.