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FIVE QUESTIONS CEOS SHOULD ASK BEFORE OUTSOURCING IT: As IT Outsourcing Surges, Finding the Right Partner is Key

8/18/2021

10 Comments

 
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CEOs already know that outsourcing IT services saves both time and money. After a tough 2020, outsourcing IT services is expected to rebound and continue to grow in 2021. A survey from outsourcing firm Clutch found that eight in 10 small businesses will outsource a business function – number-one being IT services.

“In theory, outsourcing IT services should save companies money,” says Rob Wildman, vice president of professional services at Matrix Integration, an IT solutions and managed service provider for more than 1,000 businesses in Indiana, Kentucky and beyond. “Unfortunately, that’s not always the case. CEOs and company executives need to make sure that if they’re hiring someone to manage their IT, there aren’t any surprises. Their IT should be dependable, and outsourcing should save them time and money.”

As an example, Matrix Integration offers MiAssurance, a managed service package that can take the place of an in-house IT department. To ensure they get the service and the money savings they expect, Wildman suggests that CEOs ask five crucial questions of potential IT service partners:
  1. How flexible is this contract? 
  2. Who will work on my business?  
  3. What’s your onboarding process? 
  4. What do you consider emergencies, and how do you handle them? 
  5. What’s the bottom line? 

For more information on MiAssurance and Matrix Integration can be found at matrixintegration.com.
10 Comments
Kshitiz link
5/19/2022 11:09:39 pm

Hi The Greater Bloomington Chamber of Commerce,
Thank you for such an informative post like this. I am completely new to this digital marketing field and have not much idea about this but your post has become a supportive pillar to me. After reading the blog I would expect to read more about the topic. I wish to get connected with you always for having updates on these sorts of ideas.

Reply
Henry Colclough link
11/15/2022 10:33:50 am

Ceos and company executives need to make sure that if they’re hiring someone to manage their IT, there aren’t any surprises. Thank you for sharing your great post!

Reply
Jessie Holloway link
1/11/2023 09:25:08 am

Thanks so much for talking about how outsourcing IT can save time and money and for the list of questions to ask potential partners. My brother owns a business and it's grown much quicker than expected so he can't help all his employees when they have technical problems anymore. We've been looking into finding some IT professionals he can outsource to help him keep his company's productivity.

Reply
nishit arora link
1/23/2023 12:05:21 am

When looking for the best laptop bag, it’s important to assess your needs first. Before you decide on a style, consider what materials you’ll need, how much space you need, and what accessories you need to store.

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Jose Melson link
3/8/2023 12:17:27 pm

CEOs and company executives need to make sure that if they’re hiring someone to manage their IT, there aren’t any surprises. Thank you for making this such an awesome post!

Reply
Sandy Smith link
1/23/2024 02:51:14 am

In a world where IT plays a pivotal role, this post serves as a valuable guide for decision-makers, urging them to consider the right questions and criteria before embarking on outsourcing endeavours.
Thank you for sharing wonderful insight.

Reply
Design Patent Drawing Services link
4/18/2024 08:10:23 am

Elevate your design concepts with Design Patent Drawing Services. Expert illustrators bring your innovative designs to life, ensuring precision and adherence to patent office standards. Capture the essence of your creations visually and enhance the protection of your unique designs with professional and compliant design patent drawings.

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exterior 3D rendering company link
4/26/2024 04:26:04 am

Whether it's a charming home nestled in a landscaped garden or a futuristic skyscraper dominating a cityscape, we bring your vision to life. From landscaping and weather effects to people interacting with the space, our detailed renderings will capture the essence of your design.

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Data Analytics Course in Pitampura link
9/12/2024 03:37:31 am

I really enjoyed your insights on the topic. Looking forward to your next article!

Reply
IT support outsourcing link
5/7/2025 01:49:23 am

It’s no surprise that CEOs are leaning into outsourcing IT after the challenges of 2020, every hour and dollar saved counts. But as Rob Wildman points out, it’s not just about handing things off and hoping for the best. Outsourcing can be a smart move, but only when it’s done thoughtfully, with clear expectations and no hidden costs. The goal isn’t just to cut corners, but to get reliable, high-quality IT support that truly helps the business run smoother.

Reply



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